Customer Service

Customer Service:

Your satisfaction with Live Anime is the number one priority! So for the best service please email Billing / Technical Support here: support@liveanime.com

Or call the telephone number (303) 864.1172. Please include your full name, username and telephone number with all inquiries. We prefer to handle customer service via Email and will only call you if necessary.

We look forward to resolving any password problems, cancellations, or billing errors. Thank you very much for sharing this fetish with us and helping the online Superheroine genre grow!

Membership Cancellation:

You may cancel your membership rebilling at any time and your passwords will remain valid for the remainder of the subscription period. A confirmation Email will be automatically sent to you containing the date your membership will expire.

CLICK HERE TO CANCEL (Debit / Credit Cards / Checking)

CLICK HERE TO CANCEL (2000 CHARGE)

Password Problems:

     Previously working passwords usually fail for the following reasons:

     1) Your credit card company temporarily stopped future transactions.
   2) Your debit card / bank account contains no funds.
    3) Your credit card has an invalid expiration date.
    4) AOL is not granting you access during peak bandwidth usage periods.

     Contact your bank or credit card company to solve issues 1-3. Try using AOL during less busy hours to resolve problem 4.

Problems Joining From Non-U.S. Countries:

Because various countries are notorious for credit card fraud, it is necessary to maintain software to block memberships originating from those countries. HOWEVER, it is possible to bypass this feature if you still want a membership. Please Email us to ask us to attempt to create a membership for you.

U.K., Canada, Australian Residents:

The Postal Codes (Zip Codes in the U.S.) in your country sometimes cause join attempts to fail. When typing the postal code, leave no spaces. If that fails, Email us to ask us to try to force a transaction to go through.

Or, if you would like to join via checking, 2000charge or a money order, please go to the Join Page and scroll down for details.

Membership Details Change Request:

If you need to change your credit card number or the expiration date, please notify us via email or telephone. Or simply rejoin using the new credit card.